Troubleshooting - MacBook

  • Detailed Product Overview - STONE Tethered Docking Station

    The Stone Tethered Docking Station bridges the gap between your existing devices and your brand new MacBook. We like to think of it as giving you your ports back! Connect your external display, full sized keyboard and mouse, take advantage of a wired ethernet connection, and power and charge your...
  • Stone Pro Compatibility - 16in MacBook

    The Stone Pro is compatible with the new MacBook Pro 16". We recognize that the MacBook 16in takes a 96 Watt charge while the Stone Pro outputs an 87 Watts. Therefore, the Stone Pro will charge your MacBook at a rate that is 10%-15% slower than your included Mac Charger, but, will still achieve a...
  • Stone Pro: Connecting Two Monitors

    The Stone Pro is our most powerful Dock and can directly support two displays up to 4K resolution and a 60Hz refresh rate while still offering great port expansion to service your devices. To set up dual displays with the Stone Pro, please refer to the photo below. You will use port number 6...
  • Can I have a Case on my MacBook and use it with a Brydge Vertical Dock?

    We do not recommend using a case with our Vertical docking station as it relies on a very precise fit to ensure proper alignment and most cases will not allow for this. Sometimes the very thin "skin" type protectors fit, but hard cases will not.
  • Can I power the computer on if it is closed and powered off?

    The computer must be on or asleep before being closed as the power button is not accessible while docked. If the computer is shut down while closed, it must be opened to power it back up. The MacBook can perform a full restart cycle and sleep-wake cycle while closed. You can use your MacBook e...
  • Running Dual Displays Directly from Vertical Dock

    Running dual displays directly out of your Vertical Dock while also providing power is now possible. To do this you will need an added adapter called a USB-C splitter (1 Male USB-C to 2 Female USB-C). Instructions: Begin by plugging your USB-C Splitter into one of the ports on your Dock. Now u...
  • What do I need to set up a vertical docking station?

    To get started with any of our Vertical docking stations, all you will need are the cables normally used to connect your device to the MacBook. Instead of connecting the cable directly to the MacBook, however, you will be connecting to the docking station in between, which will then pass through ...