Troubleshooting - Vertical Docking Station

• Can I have a Case on my MacBook and use it with a Brydge Vertical Dock?

  We do not recommend using a case with our Vertical docking station as it relies on a very precise fit to ensure proper alignment and most cases will not allow for this. Sometimes the very thin "skin" type protectors fit, but hard cases will not.

• Can I power the computer on if it is closed and powered off?

  The computer must be on or asleep before being closed as the power button is not accessible while docked. If the computer is shut down while closed, it must be opened to power it back up. The MacBook can perform a full restart cycle and sleep-wake cycle while closed. You can use your MacBook e...

• Running Dual Displays Directly from Vertical Dock

  Running dual displays directly out of your Vertical Dock while also providing power is now possible. To do this you will need an added adapter called a USB-C splitter (1 Male USB-C to 2 Female USB-C). Instructions: Begin by plugging your USB-C Splitter into one of the ports on your Dock. Now u...

• What do I need to set up a vertical docking station?

  To get started with any of our Vertical docking stations, all you will need are the cables normally used to connect your device to the MacBook. Instead of connecting the cable directly to the MacBook, however, you will be connecting to the docking station in between, which will then pass through ...